Now Hiring: AIANTA Vice President Operations

AIANTA is seeking an experienced and proven leader in non-profit program management to serve as Vice President Operations.

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Position Title: Vice President Operations
(Exempt, Full-time)
Salary Range: $85,000 – $98,000 DOE
Benefitted Position (after 90 days in position)
Supervisor: Chief Executive Officer
Location: AIANTA Headquarters, Albuquerque, New Mexico

Recruitment Open To
The American Indian Alaska Native Tourism Association (AIANTA) is seeking an experienced and proven leader in non-profit program management to serve as Vice President Operations. This is a competitive recruitment, open to all qualified applicants.

Résumés will be accepted until August 19, 2022. The Vice President Operations is an exempt, full-time position that is appointed by the CEO of the American Indian Alaska Native Tourism Association.

Position Summary

Reporting to the Chief Executive Officer, the Vice President Operations is responsible for supporting all operational initiatives ensuring all programs and projects align to the overall strategy of the American Indian Alaska Native Tourism Association (AIANTA).

The core responsibility of the Vice President Operations is to ensure operational excellence and to oversee the execution of the strategy and action plan as approved by the Board of Directors and the CEO. The Vice President Operations will oversee day-to-day operations and assist in managing the economic and financial viability of the company utilizing management strategies, financial accounting, human resource planning, customer relations, and implementation of new technologies. The Vice President Operations also enhances the structure of the organization by staying abreast of best practices in related programming, partnership development and building relationships with current and potential partners.

The following list of duties and responsibilities below is illustrative and should not be considered all-inclusive.

Essential Duties and Responsibilities

Operational

  • In coordination with the CEO, determines the strategy and overall organizational objectives to align
    to the Board-approved action plan.
  • Defines departmental objectives aligning with the strategy, oversees the rollout and implementation of all projects, activities and programs in support of the strategy and action plan, and works with Managers and Directors to ensure the delivery of all objectives.
  • Reviews all proposed programs, activities and projects in coordination with departmental Directors and Managers assessing viability and ensuring alignment with the parameters of AIANTA’s mandate, strategy and budget guidelines.
  • Measures the effectiveness of all internal and external processes. Works with department Directors and Managers to ensure KPIs are met or exceeded and identifies opportunities for improvement and gaps and making necessary recommendations to improve and edit.
  • Oversees the day-to-day internal operations of AIANTA providing support to Directors and Managers as needed.
  • Provides timely, accurate and complete reports on the operating condition of the organization.
  • Fosters a results-oriented, accountable, and collaborative environment within AIANTA.
  • Represents AIANTA with funders and business partners.

Finance and Budgets

  • In partnership with the CEO and the contracted accountant, develops the annual operating budget.
  • Reviews operational performance against the annual budget, and ensures all departments are operating within approved budgets and financial plans.
  • Works with the contracted accountant and the CEO to resolve financial issues in a timely manner.
  • Regularly meets with the contracted accountant, and department Managers to discuss financial and operational performance, provide guidance and support to operational Managers and implement procedures to improve overall performance.
  • At the request of the CEO, works with and reports to the Internal Affairs Committee to ensure proper accountability frameworks are in place, followed and delivered in an efficient manner.
  • Prepares and submits business plans, budgets, economic and business opportunities, financial statements, and statistical reports for consideration and action to CEO.

Partnerships

  • Assists the CEO and department Directors by liaising with federal, state, and local government departments, members, Native entities, business and corporate structures, financial organizations, tourism organizations and other third parties to maintain partnerships and develop opportunities for the betterment of AIANTA’s goals and objectives.
  • Communicates regularly with Brand USA, State tourism organizations, Federal/State Governments, U.S. Department of Commerce National Travel and Tourism Office, U.S. Travel Association, as well as city and resort Destination Marketing Organizations, other industry trades individuals and organizations, and other Native business and industry sectors, as required, to further the interests of AIANTA.
  • Maintains relationships to ensure AIANTA is utilizing and capitalizing on key tourism partnerships and programs, such as DMOs’ marketing initiatives.
  • Oversees the preparation of proposals for funding or for particular projects and programs deemed necessary or appropriate and liaises to follow up.

Leadership

  • Creates an open, supportive, and collaborative staff environment by clearly defining roles and responsibilities, establishing and upholding work performance standards, conducting ongoing coaching, delivering effective performance reviews, and ensuring competitive salary structures.
  • Leads the organization by example, and effectively manages, guides, and directs staff to accomplish organizational goals and objectives in conformance to policies, laws and regulations.
  • Provides guidance and support to Directors, so they effectively manage their time and projects.
  • Oversees AIANTA operations and provides effective leadership to the organization.
  • Ensures AIANTA maintains appropriate systems to manage existing operational, health, safety, financial risks, and business risks.
  • Supports Managers and Directors to ensure staff receives clear direction, supervision, and motivation, and are provided with training, tools and technology required to be successful in their jobs, consistent with the objectives of the strategic plan.
  • Works with Managers and Directors to ensure projects, programs and projects align to the current goals.
  • In coordination with the CEO, communicates the company’s official stance on its mission to external sources and internally to all personnel.
  • Performs other duties and responsibilities as assigned.

Other Key Deliverables

  • Memorandum of Understanding Agreements: review, understand and manage all MOUs and relationships between AIANTA and other organizations and State/Federal government departments/agencies.
  • Ensures that all funding is aligned to the signed MOUs.
  • Ensures that all parties involved, including AIANTA Directors and Partners understand the parameters of the agreements in place.
  • Models all MOUs on the existing agreements, and amends where required based on CEO approval.

Qualifications, Skills, Knowledge and Requirements

  • Requires a bachelor’s degree with a focus on Business or equivalent, Master’s degree is an asset.
  • Extensive knowledge of AIANTA Operations and experience working with, or strong understanding of American Indian, Alaska Native and/or Native Hawaiian communities.
  • Minimum of 10 years senior operational experience.
  • A minimum of 7 years of senior leadership experience. Preference will be given to candidates with previous experience working with a Native American Tribal organization, public lands agencies, travel and tourism business and/or a not-for-profit organization.
  • Excellent rapport with staff at all levels within the organization.
  • Extensive experience with financial statements, reports, and budgets.
  • Proven experience in developing tourism strategy.
  • Excellent relationship-building skills with the ability to find common ground, build consensus and strengthen the collaboration among diverse internal and external stakeholders.
  • Exceptional presentation and communication skills.
  • Demonstrates passion and commitment to AIANTA’s mission.
  • Comprehensive working knowledge of program planning and design, organizational structure, budgeting, administrative operations, compliance, and fundraising.
  • Ability to successfully navigate in a fast-paced, outcomes-driven, and mission-focused environment.
  • Ability to travel.
  • Ability to maintain confidentiality.

To Apply

Please submit a cover letter and detailed resume that includes a description of employment history to include name and addresses of employers, scope of responsibility, how you learned of the position, along with three professional references to: Ariel Richardson, Office Manager, AIANTA at arichardson@aianta.org by Friday, August 19, 2022 5:00 p.m. MDT.

A background check is required as a condition of employment. Open until August 19, 2022.