Introduction to Working With Mt. Rainier Concessions

Introduction to Working With Mt. Rainier Concessions

January 30, 2024; 10 a.m. (Mountain)

The National Park Service works with concessioners to offer goods and services to park visitors. The concessionaires operate lodging, gift shops, tours and other services like bicycle, canoe and kayak rentals. This webinar will use the Mount Rainier National Park as an example of how to work with its concessionaire, Guest Services, Inc., to share how tribal nations, enterprises and artisans can display and sell their work in the Park. Guest Services will share their requirements for sales in the Park and will review forms to apply and technical assistance options available.


Brandy Frederich, Senior Director of West Coast Operations, Guest Services, Inc.

Brandy is an accomplished professional with extensive experience in multi-unit operations focusing on Quality Assurance, Core Processes, Strategic Planning & Implementation, Health and Safety Compliance, Environmental Compliance, Project Management and enhancing partnerships. Brandy has spent the last 17 + years in concessions management across the country in multiple national parks including temporary task force assignments. Initially discovering Guest Services as a summer seasonal associate in Sequoia National Park, she later decided to return to the park environment , spending most of her career working in variety of roles. These include F&B, Retail, Procurement, Recruitment, Marketing, and eventually returning to Sequoia in a leadership role.

In the fall of 2016 she joined the Guest Services team as the Managing Director of Rainier Guest Services before moving into her most recent position as Senior Director of West Coast Operations. In this current role her focus is supporting operations in both state and national parks and participating on several boards in California and Washington. In her personal time, Brandy has a passion for adventuring the natural environment and cultural landscapes throughout the US and internationally.